close

Foundations of Lodging Management (Original)

Foundations of Lodging Management (Original)秒殺搶購

Foundations of Lodging Management (Original)網友評鑑5顆星

最近好多網友都在問哪裡買

博客來專業及教科書及政府出版品-休閒餐旅類分類新書上市

  • 定價:1180
  • 優惠價:951121

  • Foundations of Lodging Management (Original)

    想看更多有關[Foundations of Lodging Management (Original)]的閱讀心得嗎?
    點圖即可看詳細介紹

    內容簡介

    ◎Hallmark Features

      Covers small hotels, not just larger ones.

      Addresses smaller, limited-service, franchised hotels and their challenges such as multi-tasking between housekeeping, front office, or sales and marketing departments and understanding the entire hotel and how its departments are interconnected.

      Identifies and defines lodging language.

      Defines jargon within the chapter and includes an extensive glossary of over 400 lodging-industry-specific definitions that readers can quickly find and review.

      Includes All in a Day’s Work vignettes that are now numbered for easy identification.

      Poses true-to-life lodging problems as well as possible solutions.

      Develops decision-making skills and prompts class discussion.

      Provides extensive Discussion Questions and Team Activities for each chapter.

    ◎New To This Edition

      New! Updated throughout including new information on:

      Green initiatives in lodging

      Changing role of online travel agents (OTAs)

      Explosive impact of social networking on hotel room sales

      The newest legislation regarding employee selection and retention

      Updated financial and statistical data

      Updated Lodging On-line website links

      Expanded discussion of revenue optimization, rooms pricing and inventory management

      Impact of 2008-2010 recession on the lodging industry

      Addition of critical food safety temperatures

      New! Expanded author team–includes Allisha A. Miller, the co-author of Pearson Education's Front Office Management Simulation online training program.

      New! Chapter 15: The Front Office Management Simulation–appears in this edition.

    作者簡介

    David K. Hayes
      現職:full time author-consultant

    Jack D. Ninemeier
      現職:Michigan State University

    Allisha A. Miller
      現職:Dearborn Heights, Michigan


    ...繼續閱讀



    arrow
    arrow
      全站熱搜
      創作者介紹
      創作者 specializ 的頭像
      specializ

      博客來-books網路書店-專業.教科書.政府出版品

      specializ 發表在 痞客邦 留言(0) 人氣()